Frequently Asked Questions

Deliveries are scheduled in a two-hour window; this is in case for the unexpected.
 

- Rescheduling can be completed at any time prior.
 

Delivery professionals are not permitted to enter customers’ homes unless an adult 18 years of age or older is present. 
 

We are bringing back communication! 

Call us, text us, or email us at any time.  

816-209-7325    

support@e7transport.com

Our goal is to provide a unique delivering service schedule around the customers availability. Executing deliveries when the customer is home allows a safe delivery experience. We also offer Room of choice delivery with 15-minutes setup included and packaging removal from property.

Delivery times vary depending on the destination and service selected. We offer standard (Scheduled).

For Same Day Delivery Options are please call.  

How does insurance actually work. Your items are by default covered at .60 cents/Lb per article. 

Things happen,

At E7 Transport, we operate with an old-school mindset: if something breaks, we fix it or replace it—no excuses, no fine print.

Disclaimer: Like car insurance, there can be moments of urgency or frustration. Rest assured, our management team is committed to finding the best possible resolution for everyone involved.

To uphold insurance standards and prioritize customer satisfaction, we offer a fair one-for-one replacement of a similar item—or provide compensation based on its current market value. We understand that every situation is unique, and we’re committed to working with our clients to find the most reasonable and respectful resolution.

Our fleet is built for flexibility. From full-sized 26-foot box trucks to enclosed trailers and compact cargo vans, we offer a wide range of assets to match the scale and specifics of your move. Whether you're relocating a full household or handling a smaller delivery, we’ve got the right equipment to get it done efficiently and securely.

Want to highlight how you choose the right vehicle for each job or how this range supports white-glove service? I can build that in too.

One of the most common questions we hear is, “How big are your trucks?”
At E7 Transport, every vehicle in our fleet is a full-sized 26-foot moving truck—capable of handling full household moves with ease. But size is just the beginning. We treat every truck like an extension of our service promise swept, sanitized, and inspected daily to ensure a clean, secure environment for your belongings.

Whether you're moving across town or across the state, our clients know they can count on us for punctuality, professionalism, and the kind of attention to detail that defines true white-glove service.

We do things differently. Unlike many moving companies, our team is made up exclusively of full-time professionals—no temporary day labor, ever. Every mover is thoroughly background-checked and trained from day one to deliver consistent, high-quality service across residential, commercial, and specialty moves.

It’s part of our commitment to trust, accountability, and the kind of care that sets us apart.